Services & Pricing
TECHNOLOGY IMPLEMENTATION RECOVERY & VALUE REALISATION
£1000/Day
Typical Engagements: 3 - 18 Months
Hands-on support for ERP, WMS, CRM and other enterprise technology implementations that are drifting, underperforming or failing to deliver the value expected. Working on site 3 to 5 days a week.
Diagnosing what is obstructing delivery, adoption and value—from process and system mismatches, user friction and operational workarounds to unclear ownership, slow decisions and disconnects between the business, technology teams and vendors.
Working alongside your teams both domestically and regionally to reset priorities, align processes, measures and roles with the technology, strengthen readiness and adoption, stabilise operations and turn the investment into measurable business results.
£6000
5 Day Package
Includes: 3 Days of Business and Value Analysis Plus Report + 1 × 2 Day Value Maximisation Workshop
Senior, hands-on support for leadership teams whose technology investment is not delivering the operational or commercial value expected.
Working across the C-suite or Senior Leadership to assess the level of shared understanding of what the technology was intended to achieve, what is preventing that value from being realised, and reporting back on which decisions, behaviours and business changes may be required.
Followed up by an intensive 2 day workshop. Building on the analysis by surfacing competing priorities, ownership gaps and uncomfortable truths; reconnecting technology decisions with strategic and operational outcomes; and establishing clear accountability, measures and leadership rhythms around value, cementing agreement on the actions needed to maximise the technology against growth potential of your business.
Commercial Terms & Engagement Basis:
All engagements are delivered on a direct to business basis outside IR35, supported by a clear deliverable-based Statement of Work (SOW). All quoted rates are exclusive of VAT. Reasonable UK travel, subsistence, and overnight accommodation expenses incurred in connection with the assignment are billed separately at cost, subject to prior agreement.
EXECUTIVE ALIGNMENT PACKAGE
I’ve worked across global retail, supply chain, distribution, manufacturing, pharmaceuticals, professional services, higher education, sound and theatre. I’ve worked with enterprise platforms including Blue Yonder and Microsoft Dynamics 365, as well as bespoke technology built around the needs of a particular business.
The context changes. My job remains the same: learn the environment quickly, separate essential complexity from inherited folklore, and understand what is preventing the technology from delivering value.
Sometimes an outside perspective is exactly what makes that possible. When people have spent years inside the same sector, system or way of working, it becomes difficult to distinguish between “it has to work this way” and “it has worked this way for so long that nobody can remember who decided it.”
Your sector may be unique.
Humans attempting to implement technology are reassuringly consistent.
YOUR SECTOR IS SPECIAL.
YOUR PROBLEM PROBABLY ISN’T.
Every industry has its own language, pressures, regulations and collection of acronyms everyone assumes are perfectly normal.
Those things matter. I take the time to understand what genuinely has to work differently in your world, what risks need protecting against and why particular controls exist. I’m not interested in marching in, declaring everything unnecessarily complicated and accidentally dismantling something built after a very expensive lesson.
But technology implementations tend to struggle in remarkably familiar ways.
The system was designed without enough understanding of how the work really happens. Business and technology teams are having entirely different conversations using suspiciously similar words. Decisions are slow, ownership is fragmented, vendors are answering the question they were asked rather than the one the business needed answering, and training is being mistaken for adoption.
Before long, the promised value has disappeared beneath workarounds, competing priorities and a programme plan that remains inexplicably green.
Those patterns travel extremely well.